Visibility
Help customers find you
Your business appears in the relevant services. Your address, opening hours and contact details help customers find you and get in touch.
Get your business known. Get closer to your customers.
Shop owner, craftsperson, restaurateur or service provider: give your work more visibility and bring your offers, conversations and tools together in the Louma app.
Your business profile is free and created directly in the app.
Your work deserves to be seen.
Louma connects your business with people looking for it: residents in your town, and people abroad planning a purchase or finding a professional for their family back home.
Your showcase
Show what you offer
Photos, products, services or events: present your work on your page and publish your offers. Louma reviews them before they go live.
Direct contact
Talk to your customers
A question, a specific need or a price enquiry: customers message you in the app, call or reach you on WhatsApp, depending on the contact details you provide.
Your business page starts here.
Your Louma account also opens your business space. Prepare your page, publish your offers and start conversations, all from your phone.
- 01
Introduce your business
Open your business space in the app. Add your name, address, photos and the contact options customers can use.
- 02
Publish your first offers
Complete the checks required for your page, then add your products, services or events. Louma reviews your offers before publication.
- 03
Welcome future customers
People discover your business and get in touch. Answer their questions from your business inbox.
Your offers, conversations and results.
Once your page is live, stay in control of what customers see and understand what interests them.
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Keep your offers up to date
Update your information, prepare publications and follow their review status in one place.
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Keep the conversation going
Find customer messages and Louma notifications together in your business inbox.
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See what draws interest
Contacts, requests, reviews and favourites: your statistics show how interest in your business changes.
From conversations to payments, with confidence.
The Louma Wallet makes transactions between customers and professionals simpler. Your business has a Wallet separate from your personal one, with its own balance and transactions.
Available today
Payments work on some compatible services. Charities can also receive donations. The options available to your business depend on the service enabled for it.
What comes next
Explore the Wallet Payments are planned to reach all services by the end of 2026. Mobile money is the starting point; bank cards are part of the future plans.
Your business, your way to use Louma.
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Shop owners and craftspeople
Showcase your products and creations, then talk to people interested in them.
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Restaurateurs and event organisers
Help people discover your venue, menus or events, with the details they need to visit.
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Service providers and professionals
Explain your services, show where you work and receive enquiries from potential customers.
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Charities and cooperatives
Present your work or products. Charities can publish campaigns and receive donations through the Wallet.
Frequently asked questions
How much does a business profile cost?
Creating your business profile and publishing your offers is free. Payments and other services have separate terms.
Do professionals need a separate app?
No. Your business space is inside the Louma app, accessible from your account. Switch between personal use and your business without changing apps.
How are my page and offers published?
Prepare your page in your business space. The app shows which information and contacts need to be completed or verified before publication. Louma reviews your offers before they go live and keeps you informed of their status.
How do customers contact me?
They can message you in the app or use the contact options you provide, such as calls and WhatsApp. In-app conversations arrive in your business inbox.
Can I already receive payments?
Yes, on compatible services enabled for your activity. Charities can also receive donations. Payments are planned to reach all services by the end of 2026; bank cards are a future addition.
Do orders and bookings work on every service?
The options depend on the service. People can already discover offers and contact professionals. Orders, bookings and their management are being extended gradually; availability in one service does not mean they are available in all the others.
